Every bit of information provided by our customers is safeguarded and protected to the fullest. We ensure that no personal or private information is disclosed to any other entities that are not a part of www.celebleatherjackets.com or are not affiliated with us.
We follow a strict set of rules and regulations that customers agree to when they make purchases from our online store. We hold the right to change any rule and regulation as per our requirement.
- Every customer holds the right to a 30 days money back guarantee subject to the fact that normal wear and tear applies.
- Refunds or exchanges are entertained only under the following circumstances:
- The item comes as a defected piece at your doorstep.
- An incorrect item is delivered to your doorstep.
- If the item isn`t used or worn, only then it is subjected to a refund or an exchange.
- If the tags are detached the item will not be applicable to be returned or exchanged.
- Any item that has been changed or made as per the customer`s requirement will not be accepted for either return or exchange.
Our IT department does its best to protect the website from viruses or bugs that can cause damage to our customers or to our online store. However, www.celebleatherjackets.com, in case of information theft, software/hardware malfunction will not be responsible whatsoever.
The rules and regulations followed at www.celebleatherjackets.com are compiled to follow the American law and jurisdiction. Any law that is present in the jurisdiction is applied to our online store and thus to the customers making purchases.
Customer satisfaction is our utmost priority. Any problem that our customers face regarding purchases is to be dealt by our customer service department. However, if the solution isn`t accepted by both the parties, a third-party mediator is to be used to mediate an appropriate solution.
We respect our customers` feedback and information and use proper channels to act upon their proposed actions. This information can be used, in order to improve your experience with www.celebleatherjackets.com and its affiliated entities.
Have a query? Feel free to contact us at any time.