Here at Celeb Leather Jackets, we believe in long term relationship with our customers. This is the reason why we have very strong and customer friendly 30 days return and exchange policy. We have been in this industry from last 1o years and noticed that most of the orders return due to wrong size selection from the customers. In order to minimize this severe issue we always help our customers to choose the correct size for them. Not only help them but we also recommend our customers to double check his/her measurements through email.
But before choosing this RETURN & EXCHANGE option we also recommend our customers to email us at email@example.com
Following are the most important clauses just make sure you remember below points while returning our products.
- Return and Exchange policy is only valid up to 30 days from the purchase date
- Custom size jackets & discounted items are non-refundable
- Return will not be accepted if the buyer choose the wrong size. However we always double confirm the measurements from the buyer after placing an order.
- Jacket should be returned in the same new condition. It shouldn’t be damaged, NEW Tags removed, torn, jagged or grubby. Damaged jackets will not be accepted
- Return and exchange will only be accepted if the products are returned at the address provided by the Celeb Leather Jackets customer support representative.
- Cost of shipping would not be refunded in case of mind change or wrong size selection or shipping cost would have to be paid by the buyer which is between $25 to $50 according to the location of the buyer in the world even if they shipping is free for the item.
If you feel any confusion kindly talk to us before taking any action. Just send us email back at firstname.lastname@example.org and our customer support representative will get back to you within an hour. We have the Quickest Customer Support Team.